Legal

Terms of Use

Effective date: 26 July 2026

Welcome to the website of Dr Gerhard van Niekerk. These Terms of Use govern your access to and use of www.drgerhardvanniekerk.com ("the website"). By accessing or using the website, you agree to these terms. If you do not agree, please discontinue your use of the website.

1. Website owner

This website is operated for: Dr Gerhard van Niekerk MBChB (Pret.) 1 Morkel Street, Somerset West, 7130, South Africa Telephone: 082 775 7442 Email: info@drgerhardvanniekerk.com

2. Purpose of the website

The website provides general information about Dr Gerhard van Niekerk, the practice, available aesthetic treatments and related services. The website may also allow you to: • Submit an enquiry • Request an appointment • Access treatment information • View photographs, testimonials or treatment examples • Contact the practice • Access links to third-party platforms or services The website does not replace a personal medical consultation or professional medical advice.

3. No medical advice

Information published on the website is provided for general informational and educational purposes only. It must not be regarded as: • A medical diagnosis • Personalised medical advice • A treatment recommendation • A guarantee that a treatment is suitable for you • A substitute for consultation with a qualified healthcare professional Treatment suitability, expected outcomes, risks, alternatives and recovery requirements can only be determined after an appropriate consultation and assessment. Do not start, stop or change any treatment or medication based solely on information found on this website.

4. Medical emergencies

The website, email address, contact form and online appointment facilities are not emergency medical services and should not be used for urgent medical assistance. If you experience a medical emergency, contact an appropriate emergency medical service or proceed to the nearest hospital emergency department.

5. Appointments and enquiries

Submitting an appointment request does not create a confirmed appointment. An appointment is confirmed only once the practice has accepted the request and provided confirmation through an authorised communication channel. The practice may decline, reschedule or cancel an appointment where reasonably necessary. You are responsible for providing complete and accurate contact, medical and booking information. You must inform the practice of any relevant changes before receiving treatment. Separate consultation, cancellation, deposit, treatment and payment terms may apply. These will be communicated where relevant.

6. Treatment suitability and results

Aesthetic and medical treatments involve individual clinical considerations, potential risks and varying outcomes. Results may differ depending on factors including: • Age • Medical history • Skin type and condition • Anatomy • Lifestyle • Previous treatments • Adherence to aftercare instructions • Individual biological response No information, photograph, testimonial or treatment description on the website constitutes a promise or guarantee of a particular result. Before-and-after photographs, where displayed, illustrate the experience of particular patients only. They do not guarantee that another patient will achieve the same or a similar outcome.

7. Treatment information

We take reasonable care to provide useful and accurate information. However, aesthetic medicine and treatment practices develop over time. Website content may not always reflect the latest clinical information, product availability, treatment protocols or regulatory developments. The practice may change, suspend or discontinue a treatment or service without prior notice. Treatment names and descriptions are provided for general convenience and may not include every indication, contraindication, side effect or risk. All treatment decisions remain subject to a professional consultation and informed-consent process.

8. Fees and payments

Prices displayed on the website, if any, are indicative unless expressly stated otherwise. Final fees may depend on: • The treatment selected • The products or quantities required • The complexity of the procedure • The patient's individual treatment plan • Additional consultations or follow-up services • Applicable taxes or charges The applicable fee will be confirmed by the practice. Displaying a treatment or price does not oblige the practice to provide that treatment where it is clinically inappropriate or unavailable.

9. Patient responsibilities

When using the website or requesting services, you agree to: • Provide accurate, current and complete information • Disclose relevant medical conditions, allergies, medications and previous treatments during consultation • Follow professional pre-treatment and aftercare instructions • Attend confirmed appointments punctually • Treat practice personnel respectfully • Use the website only for lawful and legitimate purposes Failure to disclose relevant medical information may affect treatment safety and outcomes.

10. Intellectual property

Unless otherwise indicated, all website content is owned by or licensed to Dr Gerhard van Niekerk. This includes: • Text • Logos and branding • Website design • Graphics and illustrations • Photographs • Videos • Treatment descriptions • Downloads • Other original content You may view and print reasonable extracts for personal, non-commercial use. You may not copy, reproduce, modify, republish, distribute, sell, scrape, commercially exploit or create derivative works from website content without prior written permission. Third-party trademarks, product names and brand names remain the property of their respective owners.

11. Patient photographs and testimonials

Patient photographs, reviews or testimonials displayed on the website may not be copied, downloaded, reproduced or used without appropriate permission. Where patient content is published, the practice will obtain the necessary permission or rely on another lawful basis for publication. Testimonials reflect individual experiences and do not constitute guarantees, medical claims or promises of equivalent results.

12. Acceptable use

You may not: • Use the website for unlawful, fraudulent or harmful activities • Attempt to gain unauthorised access to the website, server or connected systems • Introduce malware, viruses or harmful code • Interfere with the operation or security of the website • Collect information about other users without permission • Submit false, misleading, abusive or defamatory content • Impersonate another person • Use automated systems to copy or extract website content without permission • Use the website in a manner that infringes another person's rights We may restrict or terminate access where misuse is suspected.

13. Third-party websites and services

The website may contain links to third-party websites, social-media platforms, maps, booking systems or other external services. These links are provided for convenience. Unless expressly stated, the practice does not control or endorse third-party content, security, availability, products or privacy practices. Your use of a third-party service is governed by that provider's own terms and policies.

14. Website availability

We aim to keep the website accessible and functioning properly. However, uninterrupted or error-free availability cannot be guaranteed. The website may be temporarily unavailable because of: • Maintenance • Technical faults • Security measures • Hosting or connectivity failures • Updates • Circumstances outside our reasonable control We may update, suspend, change or withdraw any part of the website when reasonably necessary.

15. Limitation of liability

To the fullest extent permitted by South African law, Dr Gerhard van Niekerk and the practice will not be liable for loss or damage arising solely from: • Reliance on general website information without obtaining professional advice • Unauthorised or improper use of the website • Technical failures or temporary website unavailability • Malware or harmful material introduced by a third party • Inaccurate information supplied by a website user • The content or operation of a third-party website or service Nothing in these terms excludes or limits liability where such exclusion is prohibited by applicable law, including liability arising from gross negligence or other liability that cannot legally be excluded. These terms do not limit any rights you may have under the Consumer Protection Act 68 of 2008 or other applicable South African legislation.

16. Privacy and personal information

Personal information submitted through the website will be processed in accordance with the website's Privacy Policy and applicable data-protection legislation, including POPIA. By providing information, you confirm that it is accurate and that you are authorised to provide it. Please avoid including unnecessary medical or sensitive information in an ordinary website enquiry.

17. Electronic communications

By contacting the practice electronically, you consent to receiving responses through reasonable electronic channels, including email, telephone, SMS or WhatsApp, where appropriate. Electronic communications are not guaranteed to be completely secure. You should contact the practice directly if you are concerned about sending sensitive information electronically.

18. Changes to these terms

We may update these Terms of Use when the website, services or applicable legal requirements change. The updated terms will be published on this website with a revised effective date. Continued use of the website after publication constitutes acceptance of the updated terms.

19. Governing law and jurisdiction

These terms are governed by the laws of the Republic of South Africa. Any dispute relating to the website or these terms will be subject to the jurisdiction of the appropriate South African courts, subject to any mandatory consumer-protection rights or dispute-resolution procedures.

20. Severability

If any provision of these terms is found to be invalid or unenforceable, that provision will be treated as separate from the remaining provisions. The remainder of the terms will continue to apply.

21. No waiver

A failure or delay by the practice in enforcing any right under these terms does not constitute a waiver of that right.

22. Contact information

Questions about these Terms of Use may be directed to: Dr Gerhard van Niekerk Email: info@drgerhardvanniekerk.com Telephone: 082 775 7442 Address: 1 Morkel Street, Somerset West, 7130, South Africa